Introduction
Pur Hoops (“Pur Hoops,” “we,” “us,” or “our”) builds a basketball training and performance management app used by Organizations/Academies, Coaches, Players, and Parents. This Privacy Policy describes what information we handle when you use the Pur Hoops mobile app for iOS and Android, these web pages, and the text messages we send about your account (together, the “Services”), and the choices you have.
Coaches use Pur Hoops to run practices, take attendance, record each Player’s makes and attempts, and build practice plans. Players and Parents use it to follow session history, progress trends, and team leaderboards.
By creating an account, accepting an invitation, or using the Services, you confirm that you have read this Privacy Policy.
1. Information We Collect
1.1 Information You Give Us
When you register or update your profile, we may ask for:
- First name, last name, and username
- Email address and mobile phone number
- Password (we store only a secure hash, never the password itself)
- Date of birth, gender, and grade
- Parent/guardian name (Player profiles)
- Organization or team name, and organization address and contact number (Organization/Academy Admins)
- Profile photo or organization logo, if you choose to upload one
1.2 Information Added by Coaches and Admins
Coaches and Organization/Academy Admins can add Players to their organization. When they do, they may enter the Player’s name, email, mobile number, gender, date of birth, and team so that the Player can be invited and their training can be recorded.
1.3 Phone Numbers and Verification Codes
We collect mobile phone numbers to confirm identity and protect accounts. Your number is used to send one-time verification and login codes and, where applicable, invitation codes or links. See Section 3 for full details.
1.4 Sign in with Apple
On iOS you may choose Sign in with Apple. If you do, Apple shares your name and either your email address or an Apple private relay address with us, depending on the choices you make with Apple.
1.5 Training and Performance Records
- Session entries: makes, attempts, free throw makes, and free throw attempts
- Drills run, drill history, and practice plans created or assigned
- Attendance for each practice
- Session summaries, shooting percentages, leaderboard positions, and trends over time
These records are typed in by a Coach. Pur Hoops does not track players with the camera, detect shots or motion, or connect to wearables or sensors.
1.6 Subscription Records
Paid plans are billed through Stripe. We keep the plan name, status, renewal or expiry date, and payment history needed to manage your subscription. Card details are entered with and held by Stripe; we never receive or store full card numbers.
1.7 Support Requests and Drill Ideas
If you contact support or submit a drill idea, we keep the title, description, and contact details you provide so we can respond and review your suggestion.
1.8 Information Stored on Your Device
Gyms and courts often have weak internet. So practices can continue, session entries are saved on the device first and uploaded automatically once a connection returns. Until upload finishes, that data exists only on the device used to record it.
1.9 Technical Information
Our hosting providers automatically record basic technical details, such as IP address, device type, operating system, and app version, in server logs to keep the Services secure and running. The App does not access your location, contacts, or microphone. If you upload a photo or logo, the App asks for access to your photo library only for that upload.
1.10 Information by Role
| Role | Information typically held |
|---|---|
| Organization/Academy Admin | Name, username, email, mobile number, organization name and details, organization logo (optional), subscription records |
| Coach | Name, username, email, mobile number, profile details, practice plans, sessions recorded, attendance marked, subscription records |
| Player / Parent | Name, username, email, mobile number, date of birth, gender, grade, parent/guardian name, team, Player Code, training and performance history |
2. How We Use Your Information
We use information to:
- Set up accounts and confirm identity with email and SMS one-time codes
- Link Players to the correct organization and team through invitations and Player Codes
- Let Coaches record sessions, take attendance, and run practice plans
- Show Players, Parents, and Coaches progress charts, session history, and leaderboards
- Manage subscription plans and access to premium drills and features
- Answer support requests and review drill ideas
- Detect misuse of accounts, invitation links, or Player Codes
- Meet our legal obligations
We Do Not Sell Personal Information
Pur Hoops does not sell or rent personal information, and does not use it for third-party advertising. The App does not currently send push notifications.
3. SMS Messaging
We use your mobile phone number to send one-time passcodes (OTP) via SMS to verify your identity when you register, sign in, or accept an invitation. Message and data rates may apply.
3.1 How Numbers and Consent Are Collected
- You enter your own mobile number during registration or sign-in and agree to receive texts from Pur Hoops before any code is sent.
- An Organization/Academy Admin or Coach may enter your number to invite you to their basketball organization, but only after you (or your parent or guardian, if you are a minor) have agreed to receive that invitation text.
3.2 Types of Messages
- Verification codes when you create an account
- Login codes when you sign in
- Organization/Academy Admin invite codes
- Player invitation links or Player Codes for joining an organization or team
Every message concerns account security or joining your basketball organization. We do not send marketing or promotional texts.
3.3 Frequency, Charges, and Opting Out
- Message frequency varies with your activity, typically one text each time you request a code or receive an invitation.
- Message and data rates may apply.
- Text STOP to any message to unsubscribe. You will get one confirmation text and nothing further. Text START to subscribe again.
- Text HELP for assistance, or email david@purhoops.com.
- Carriers are not liable for delayed or undelivered messages.
The complete SMS program terms are in Section 2 of our Terms and Conditions.
3.4 Mobile Information Is Never Shared for Marketing
Phone numbers are passed only to our SMS provider, Twilio, for the sole purpose of delivering the messages listed above.
5. Data Retention
- Account and profile information: kept while the account is active
- Training, attendance, and leaderboard records: kept while the Player remains in an organization, so progress history stays available
- Subscription and payment records: kept as long as tax and accounting rules require
- Support requests and drill ideas: kept while needed to respond and review
- Verification codes: expire shortly after they are sent and are not reused
When information is no longer needed, we delete it or remove details that identify you.
6. Account Deletion
You can ask us to delete your Pur Hoops account at any time:
- Email david@purhoops.com from the address on your account with the subject “Delete my account”, or
- Players may ask their Coach or Organization/Academy Admin to remove them from the organization and request deletion on their behalf.
We confirm the request and delete or de-identify your personal information within 30 days, except records we must keep for legal, tax, or security reasons. Removing a Player from a team also removes them from that team’s leaderboard.
7. Security Measures
We protect information with measures that include:
- Encrypted connections (HTTPS/TLS) between the App and our servers
- Hashed passwords and one-time verification codes
- Role-based permissions so each user sees only what their role allows
- Restricted administrator access to production systems
No system is perfectly secure. If you believe your account has been accessed without permission, email david@purhoops.com right away.
9. International Data Transfers
Our providers may store or process information on servers outside the state or country where you live. When that happens, we rely on the provider’s safeguards and contractual commitments to protect it.
10. Your Privacy Rights
Depending on where you live, you may be able to:
- See the personal information we hold about you
- Correct information that is wrong or out of date
- Delete your account and personal information
- Stop SMS messages by texting STOP
- Ask how your information is used
Most profile details can be edited in the App’s account settings. For anything else, email david@purhoops.com. We will not treat you differently for making a request.
11. Children's Privacy
Youth basketball programs use Pur Hoops, so some Players are under 18. Players cannot sign themselves up from a public form. A Coach or Organization/Academy Admin adds them through an invitation link or Player Code, and a parent or guardian is expected to approve the Player’s participation in that program.
For a minor, invitation texts should go to a mobile number supplied by the parent or guardian, or used with their permission. A parent or guardian can review, correct, or delete a minor’s information, or stop texts to a number, by emailing david@purhoops.com or by contacting the Player’s Coach or Organization/Academy Admin.
If we learn that a child’s information was provided without the required permission, we will delete it.
12. Governing Law
This Privacy Policy is governed by the laws of the United States and the state in which Pur Hoops maintains its principal place of business.
13. Changes to This Privacy Policy
If we change this policy, we will update the “Last updated” date above and, when changes are significant, let users know in the App or by email.
14. Contact Us
Questions about privacy, data requests, or SMS help:
Pur Hoops
Email: david@purhoops.com